Multiple-Target Visual Search Errors: Overview and Implications for Airport Security

Visual search—the ability to locate visual targets among distractors—is a fundamental part of professional performance for many careers, including radiology, airport security screening, cytology, lifeguarding, and more. Successful execution of visual search in these settings is critically important because the consequences of a missed target can be horrific. Unfortunately, many of these professions place high demands on the people performing the searches, and either the task or the environment (or both) could lead to significant errors. One known source of error that exists across many fields is “multiple-target visual search” errors—a target is less likely to be detected if another target was already found in the same search than if the target was the only one present. These errors have proven to be stubborn and not easily eliminated. This article offers a brief overview of the existing research on multiple-target visual search errors and discusses possible policy implications of the errors for airport security screening. The policy suggestions are based on empirical research, with the hope of providing food for thought on using scientific data and theory to improve performance. Specifically, three policy suggestions are raised: shift screening to a remote location away from the checkpoint, reduce the number of prohibited items to lessen the searchers’ cognitive burden, and emphasize search consistency in the training process. Note that the focus here is on airport security screening, as this is a domain most readers can relate to, but the suggestions can equally apply to many search environments.